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TDC_A PRIVACY POLICY

TDC_A PRIVACY POLICY

TDC_A PRIVACY POLICY

This privacy notice explains how TDC_A collects, uses, and protects your personal data when you engage with our services, including course enrolment, coaching, community access, and other educational offerings.

You may also be asked to agree to additional privacy notices when signing up for specific services, events, or external partnerships.

For general information about your data protection rights, you can visit the Information Commissioner’s Office (ICO) website.

 

1. Information We Collect

We collect personal information you provide directly, such as:

  • Contact details (name, email address, phone number, mailing address)

  • Information submitted during registration (course selections, preferences)

  • Payment information (for purchases and services)

  • Correspondence with TDC_A staff or mentors

  • Course participation data (attendance, submissions, feedback)

  • Special requests (accessibility needs, dietary or health information if volunteering it)

We may also collect some information automatically, such as your device type, IP address, browser type, and how you use our website, through cookies. See our [Cookies Notice] for more information.

 

2. How We Use Your Information

We use your information to:

  • Manage course enrolments, deliver coaching, and provide online educational services

  • Verify your identity and maintain account security

  • Communicate essential information about your learning, including updates and feedback

  • Facilitate community engagement through forums and networking spaces

  • Process payments and manage financial transactions

  • Fulfil legal obligations, such as financial auditing or compliance reporting

  • Improve our services based on feedback and participation metrics

  • Maintain a secure environment for students, tutors, and the TDC_A team

In anonymised form, we may use your data to conduct internal research or publish aggregated reports about engagement and diversity across our platform.

 

3. Legal Basis for Processing Your Data

TDC_A processes your personal data based on:

  • Contract: To deliver the courses, coaching, and services you have signed up for

  • Consent: Where you have given explicit consent, e.g., for marketing communications

  • Legal obligation: To comply with applicable laws and regulatory requirements

  • Legitimate interest: To protect our services, ensure platform security, and improve our educational offerings

You can withdraw your consent at any time by contacting us at hello@tdca.art

 

4. Special Category Data

If you choose to share sensitive information (e.g., health, accessibility needs, ethnicity, or other diversity data), it will only be used:

  • To make appropriate adjustments and provide equitable support

  • To monitor and report on diversity and inclusion (in an anonymised way)

This information will be processed with extra safeguards in line with the UK GDPR and the Data Protection Act 2018.

 

5. Sharing Your Data

We limit data sharing to only what is necessary. We may share your information with trusted third parties who assist us in operating the platform, including:

  • Learning management systems and hosting providers

  • Payment processors (e.g., Stripe, PayPal)

  • Survey and feedback tools (e.g., Typeform, SurveyMonkey)

  • Communication and marketing platforms (e.g., Mailchimp)

  • Professional service providers (e.g., auditors, legal advisers)

Data is only transferred outside the UK where appropriate safeguards are in place, such as standard contractual clauses or ICO-approved frameworks.

We will never sell your personal information.

 

6. Data Retention

We retain personal data only as long as necessary:

  • Core enrolment and participation records are kept permanently for certification and references.

  • Payment and financial data are retained for up to seven years to comply with accounting regulations.

  • Special category or consent-based data will be deleted upon withdrawal of consent.

  • Other personal data will be deleted within six years of your last engagement with TDC_A unless otherwise required by law.

 

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data ("right to be forgotten")

  • Restrict or object to processing of your data

  • Withdraw your consent at any time

  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, please contact hello@tdca.art

 

8. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Significant updates will be communicated to you directly where appropriate.

Last updated: April 2025

 

Contact Us:
For any queries regarding this policy, please contact:
Data Protection Officer
hello@tdca.art